Welcome to Heaven Costume Store! We’re not just passionate about helping you create magical transformations – we’re equally committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you visit our enchanted costume kingdom.

🎭 Our Commitment to Your Privacy

At Heaven Costume Store, we understand that trust is the foundation of any magical relationship. As costume enthusiasts serving cosplayers, party planners, and families worldwide, we treat your personal information with the same care and respect we’d want for our own.

📊 Information We Collect

Personal Information You Provide

  • Identity & Contact Details: Name, email address, shipping address, phone number when you create an account or place an order
  • Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
  • Costume Preferences: Size information, style preferences, and wishlist items to enhance your shopping experience
  • Communication Records: Messages with our customer service magicians and product reviews

Information Collected Automatically

  • Technical Data: IP address, browser type, device information, and operating system
  • Usage Patterns: Pages visited, time spent on site, click patterns, and referral sources
  • Location Information: General geographic location to provide relevant shipping options and regional content

🔮 How We Use Your Information

We use your information to make your costume shopping experience truly magical:

  • Process your orders and deliver your costumes and party supplies worldwide
  • Provide secure payment processing through trusted partners like PayPal, Visa, and MasterCard
  • Personalize your shopping experience with costume recommendations tailored to your interests
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your inquiries and provide legendary customer service
  • Improve our website, products, and services through analytics and customer feedback
  • Send promotional offers (only with your consent) about new costumes and seasonal collections
  • Prevent fraud and enhance the security of our magical costume kingdom

🌍 Data Sharing & International Transfers

Trusted Service Partners

We work with carefully selected partners who help us operate our store:

  • Payment Processors: PayPal, credit card companies, and banking institutions
  • Shipping Carriers: Delivery services to bring costumes to your door worldwide
  • Technical Providers: Website hosting, analytics, and marketing services

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or the public.

International Customers: Since we serve customers globally (except select remote areas in Asia and other regions), your data may be processed in different countries. We ensure all transfers comply with international data protection standards.

🛡️ Data Security & Storage

Your security is our priority, just like your costume perfection!

  • Industry-Standard Encryption: All sensitive data is protected with advanced security technology
  • Secure Payment Gateways: We partner with trusted payment processors with proven security records
  • Limited Access: Only authorized personnel can access your personal information
  • Regular Security Reviews: We continuously monitor and improve our security measures
  • Data Retention: We keep your information only as long as necessary for business purposes or as required by law

🎪 Your Rights & Choices

You have magical powers over your personal information:

  • Access & Correction: View and update your account information anytime
  • Data Portability: Request a copy of your personal data in a readable format
  • Deletion Rights: Ask us to delete your personal information (subject to legal requirements)
  • Marketing Preferences: Opt-out of promotional emails at any time using the unsubscribe link
  • Account Control: Manage your saved payment preferences and shopping cart items

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality, shopping cart, and secure checkout
  • Preference Cookies: Remember your language, currency, and display preferences
  • Analytics Cookies: Help us understand how customers use our site to improve our costume collections
  • Marketing Cookies: Show you relevant costume suggestions based on your interests

You can control cookie settings through your browser, though some features may not work properly without essential cookies.

👨‍👩‍👧‍👦 Children’s Privacy

While we sell children’s costumes, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent. Our baby and kids costumes are purchased by adults for the little ones in their lives.

📞 Contact Our Privacy Magicians

Have questions about your privacy or this policy? Our friendly support team is here to help!

Email: [email protected]

Response Time: Typically within 24 hours during business days

Store Address: 260 Waterview Lane, Albuquerque, US 87109

🔄 Policy Updates

As our costume collection evolves, so might our privacy practices. We’ll notify you of significant changes and always keep the latest version available on our website.

Thank you for trusting Heaven Costume Store with your magical transformations and your personal information! ✨